Refund policy
Returns & Refunds
Due to the limited, small-batch nature of our products, all sales are final. We do not accept returns, exchanges, or refunds for reasons including sizing, fit, preference, or change of mind.
We encourage customers to carefully review all product descriptions, measurements, and sizing information before placing an order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the incorrect item, please contact us at info@rowenagolf.com as soon as possible after receiving your order.
Please include your order number and photos clearly showing the issue. Once reviewed, we will work with you to make it right through a replacement or refund, as appropriate.
Items that have been worn, washed, altered, or damaged after delivery are not eligible for a replacement or refund.
Exchanges
Because our products are produced in limited quantities, we are unable to offer exchanges, including exchanges for a different size or color.
Refunds for Damaged or Incorrect Items
If a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or credit card provider.
For any questions regarding your order, contact us at info@rowenagolf.com.